New Product, Hedge Flow launched for the Mid-market

‍

Traditionally, flexible energy purchasing has been reserved for larger energy users—corporates with direct OTC (Over-the-Counter) agreements and dedicated Flex Desks. But what about the mid-market? A fast-growing segment of high-volume, price-sensitive customers that haven’t historically had access to the benefits of Flex—until now.

One of our largest supplier partners recognised this gap and posed a bold challenge: Can we create a simpler, digital-first Flex product designed specifically for this audience? One that could serve not just a handful, but hundreds of customers at scale.

‍

From Concept to Go-Live in Under 6 Months

Together, we designed and delivered Hedge Flow in less than six months. A platform extension built not just with our customer but alongside their customers. Every feature was co-designed with end users, brokers, and internal operations teams to make sure the solution worked for everyone. We tackled the core challenges and delivered a product built for this market including:

‍

A Tradeable Price Feed – Refreshed Daily

To enable self-service purchasing, the system needed live, trusted pricing. We developed a daily price feed module, ensuring users can:

• View indicative market rates before committing.

• Access prices tailored to basket, commodity, and delivery periods.

• Present pricing transparently to both customers and brokers.

The pricing engine integrates with our flexible trading module, allowing suppliers to maintain control while offering clear value to end customers.

The “One-Click” Trade Console

We created an intuitive, easy to use Trade Console, allowing users to:

• View their open positions and pricing at a glance.

• Choose a volume, confirm the price, and submit the trade—all in a few clicks.

• Access confirmation and audit logs instantly.

This console was co-designed with brokers and end customers to ensure simplicity, speed, and clarity removing the complexity of traditional flex workflows.

‍

Embedded Risk Controls and Governance

Hedge Flow includes robust controls tailored for the supplier:

• Trading Windows: Define when trades can be submitted (e.g., 8am–11am).

• Product Restrictions: Configure which tenors (e.g., month, quarter) are tradable per user group.

• Trade Approval Rules: Automatically validate trades against preset rules (price bands, volume caps).

These controls help suppliers offer automation without compromising governance or exposing themselves to operational risk.

‍

Customer-Broker Relationship Management

The platform needed to reflect the reality of third-party channels:

• Brokers and customers can log in and view the same positions.

• Trade confirmations and dashboards are available to both, depending on permissions.

• Users can only see baskets and trades they’re authorised to manage ensuring clarity and security in shared environments.

This dual-view setup supports both direct customers and TPI-led portfolios, giving everyone the visibility they need.

‍

Concurrent Trade Management at Scale

Trading across a customer base of 100+ means timing and system integrity matter.

Hedge Flow includes:

• Concurrency Safeguards: Trade locks and order queues prevent double booking or overlapping submissions.

• Live Status Views: Real-time dashboards show what’s been traded, by whom, and what remains.

• Load Testing Validation: Designed and tested for high-concurrency trading windows.

This ensures the platform performs even during peak demand whether it's end-of-month balancing or a market event.

‍

Built for Everyone – No Flex Experience Required

‍

One of our biggest challenges was making Flex accessible to customers unfamiliar with energy trading. With Hedge Flow, we have delivered a trade journey which is intuitive and simple to use, supported by tooltips and step-by-step guidance. Real-time position updates follow each trade, giving users immediate insights. Whether you are a seasoned broker or a customer new to flexible procurement, Hedge Flow alleviates all of the heavy lifting.

‍

Driving Innovation, Together

Hedge Flow is a real-world example of what happens when innovation is built with customers, not just for them. Created in partnership with a forward-thinking supplier, and informed by conversations with brokers and end-users, Hedge Flow balances agility with operational rigour, ensuring innovation that is built to last.

By delivering a solution in a condensed timeframe, while maintaining scalability, risk control, and customer-centric design, Hedge Flow has helped our supplier create a measurable, meaningful impact for their customers, enhancing customer outcomes and unlocking new opportunities.

If you're an energy supplier or consultant exploring new ways to digitise, optimise, or reach new markets, let's start a conversation. We’re ready to help bring your next innovation to life.

‍

Together, Transforming Energy.

‍From Measurement to Management

Data collection is only the beginning. The real value comes from turning that data into actionable insight.

With fuels, oils, power, and gas now presented together, organisations can begin to ask more strategic questions:

• How do fuel-based emissions compare to those from grid electricity?

• Which sites or vehicle fleets present the greatest decarbonisation opportunity?

• How would switching from heating oil to renewable heat, or from diesel to EVs, affect total Scope 1 and 2 emissions?

• What would be the financial impact of such transitions under different energy-price scenarios?

This capability moves Utilidex customers beyond simple measurement toward decision-enablement. The platform becomes not just a system of record but a system of advantage, a digital partner that informs investment choices and supports the roadmap to net zero.

Enabling the Energy Transition

The integration of fuel data also empowers energy suppliers, consultants, and partners to play a more proactive role in their clients’ decarbonisation journeys.

‍

For Suppliers

Suppliers can now understand the fuel mix across an entire portfolio, not just the electricity or gas they provide. This insight allows them to support carbon-saving initiatives aligned with customer goals, such as renewable-heat projects, gas substitution strategies, or hybrid energy solutions. By aligning commodity supply with decarbonisation targets, suppliers become trusted partners in the energy transition rather than mere providers of kilowatt-hours or litres.

For End Customers

End users, whether public-sector estates, industrial operators, or multi-site corporates, gain a holistic picture of their current position. They can assess their total emissions baseline, model potential pathways, and set priorities grounded in data. Without this integrated view, it’s impossible to know which actions deliver the greatest impact or return on investment.

For Carbon Consultants and Engineers

Engineering-led carbon consultants can overlay technical feasibility assessments onto the same dataset, supporting clients in identifying retrofit options, fuel-switching opportunities, and new-build energy strategies. A unified platform reduces time spent consolidating data and allows more time for what matters, designing practical pathways to decarbonisation.

Compliance and Reporting: Simplified and Strengthened

Reporting is another area of immediate value. With Utilidex, organisations no longer need to juggle multiple spreadsheets or separate systems to satisfy disclosure obligations.

The platform brings natural gas, power, and fuels into a single reporting environment, producing automated outputs aligned with regulatory and voluntary frameworks. This unified dataset supports:

• Streamlined SECR and ESOS submissions with verified emission factors.

• Corporate ESG reporting under CDP, GRESB, and TCFD frameworks.

• Consistent audit trails for internal and external verification.

• Portfolio benchmarking, enabling performance comparison across regions, assets, and business units.

As regulatory requirements tighten, the ability to demonstrate accuracy, completeness, and traceability in carbon data will become a key differentiator. Utilidex provides that assurance.

‍

A Step Toward Predictive Carbon Management

Looking ahead, integration opens the door to predictive and AI-assisted carbon management. With all commodities consolidated in one environment, Utilidex can apply machine learning and analytics to forecast future emissions trajectories, test “what-if” transition scenarios, and model cost-to-carbon trade-offs.

This evolution mirrors what’s happening in energy trading, where the shift from reactive systems to predictive intelligence is transforming decision-making. The same principle applies here: carbon data that once provided visibility can now deliver foresight.

Imagine being able to see not just where your emissions have been, but where they are likely to go under different procurement or investment strategies. That is the future Utilidex is enabling.

From Visibility to Decision-Enablement

For years, carbon reporting has been about compliance, producing spreadsheets, aligning factors, and submitting disclosures. But as the energy transition accelerates, organisations need tools that don’t just report but guide.

By combining fuels, oils, natural gas, and electricity within a single system, Utilidex transforms carbon accounting into carbon intelligence. The platform delivers:

• Visibility – comprehensive data coverage across all energy sources.

• Insight – unified analytics to identify reduction opportunities.

• Enablement – actionable information to support investment and operational decisions.

This marks a fundamental shift, from monitoring to managing, from compliance to strategy.

Defining the Next Era of Energy Data Management

The addition of fuels and oils data is more than a feature; it’s a statement about where the industry is headed. Energy management is evolving from siloed monitoring to integrated, AI-ready ecosystems that inform every stage of the decarbonisation journey.

In this new era:

• Suppliers collaborate with customers to design low-carbon supply portfolios.

• Consultants use unified data to deliver engineering-based transition roadmaps.

• Customers gain the confidence to make investment decisions backed by accurate, consolidated evidence.

As energy systems become more complex, decentralised, digitised, and decarbonised, the ability to connect commodities, convert data, and create actionable intelligence will define leadership.

Looking Ahead

At Utilidex, our goal is simple: to make carbon and energy data work harder for our customers. The expansion of our platform to capture fuels and oils brings us another step closer to that goal.

By delivering a unified view across electricity, gas, and fuels, we help organisations turn information into insight and insight into action, supporting smarter, faster, and more confident decisions on the path to net zero.

This is not just about better reporting; it’s about empowering the energy transition, one dataset at a time.

‍