Engaging Energy Customers

Increase customer engagement with our new dashboard notifications

We are thrilled to introduce a groundbreaking feature that empowers energy suppliers and consultants to revolutionize their customer engagement strategies. In today’s dynamic energy landscape, as we strive towards net-zero targets, fostering meaningful relationships with your customers has never been more critical. Our new feature is designed to help you do just that—by enabling you to promote your energy solutions, showcase success stories, and deliver in-depth energy analysis. Moreover, you’ll be able to track engagement metrics, refine your offerings, and cultivate lasting customer relationships that drive value.

Transform the Way You Engage with Customers

This latest addition to our platform offers suppliers and consultants robust tools to enhance their customer connections. By promoting your energy products and services, sharing real-time energy insights, and analyzing customer engagement, you’ll support both your customers' sustainability journeys and your business objectives.

Together, we’re shaping the future of energy. Let’s lead the energy transition by working in tandem with customers, driving innovation, and building a sustainable future.

Key Benefits:

1. Promote Awareness of Products & Solutions

Suppliers and consultants can now effortlessly share information about their offerings, guiding customers through the energy transition. Whether it's energy-efficient products, renewable energy solutions, or consulting services, our new feature ensures your content reaches the right audience at the right time.

2. Distribute Custom Energy Reports and Market Analysis

This feature enables easy creation and distribution of customized reports. Share critical energy insights, case studies, and procurement pricing trends to keep customers informed and empower them to make smarter energy decisions.

3. Showcase Case Studies and Success Stories

Build credibility and trust by sharing real-world case studies and success stories. These narratives position you as a key player in supporting customers' net-zero targets, enhancing your market leadership.

4. Support the Net-Zero Journey at Scale

Reach multiple customers simultaneously with tailored updates about your energy solutions, all while tracking engagement metrics. This ensures your communications are aligned with their sustainability goals, fostering a stronger partnership on their net-zero journey.

5. Enhance Customer Relationships

With powerful engagement tools, you’ll have deeper insights into customer needs, allowing you to deliver targeted content and continually improve your product offerings. Build trust, loyalty, and long-term customer satisfaction with data-driven strategies.

Start using this feature today and be a part of the energy revolution!

From Measurement to Management

Data collection is only the beginning. The real value comes from turning that data into actionable insight.

With fuels, oils, power, and gas now presented together, organisations can begin to ask more strategic questions:

  • How do fuel-based emissions compare to those from grid electricity?
  • Which sites or vehicle fleets present the greatest decarbonisation opportunity?
  • How would switching from heating oil to renewable heat, or from diesel to EVs, affect total Scope 1 and 2 emissions?
  • What would be the financial impact of such transitions under different energy-price scenarios?

This capability moves Utilidex customers beyond simple measurement toward decision-enablement. The platform becomes not just a system of record but a system of advantage, a digital partner that informs investment choices and supports the roadmap to net zero.

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Enabling the Energy Transition

The integration of fuel data also empowers energy suppliers, consultants, and partners to play a more proactive role in their clients’ decarbonisation journeys.

For Suppliers

Suppliers can now understand the fuel mix across an entire portfolio, not just the electricity or gas they provide. This insight allows them to support carbon-saving initiatives aligned with customer goals, such as renewable-heat projects, gas substitution strategies, or hybrid energy solutions. By aligning commodity supply with decarbonisation targets, suppliers become trusted partners in the energy transition rather than mere providers of kilowatt-hours or litres.

For End Customers

End users, whether public-sector estates, industrial operators, or multi-site corporates, gain a holistic picture of their current position. They can assess their total emissions baseline, model potential pathways, and set priorities grounded in data. Without this integrated view, it’s impossible to know which actions deliver the greatest impact or return on investment.

For Carbon Consultants and Engineers

Engineering-led carbon consultants can overlay technical feasibility assessments onto the same dataset, supporting clients in identifying retrofit options, fuel-switching opportunities, and new-build energy strategies. A unified platform reduces time spent consolidating data and allows more time for what matters, designing practical pathways to decarbonisation.

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Compliance and Reporting: Simplified and Strengthened

Reporting is another area of immediate value. With Utilidex, organisations no longer need to juggle multiple spreadsheets or separate systems to satisfy disclosure obligations.

The platform brings natural gas, power, and fuels into a single reporting environment, producing automated outputs aligned with regulatory and voluntary frameworks. This unified dataset supports:

  • Streamlined SECR and ESOS submissions with verified emission factors.
  • Corporate ESG reporting under CDP, GRESB, and TCFD frameworks.
  • Consistent audit trails for internal and external verification.
  • Portfolio benchmarking, enabling performance comparison across regions, assets, and business units.

As regulatory requirements tighten, the ability to demonstrate accuracy, completeness, and traceability in carbon data will become a key differentiator. Utilidex provides that assurance.

A Step Toward Predictive Carbon Management

Looking ahead, integration opens the door to predictive and AI-assisted carbon management. With all commodities consolidated in one environment, Utilidex can apply machine learning and analytics to forecast future emissions trajectories, test “what-if” transition scenarios, and model cost-to-carbon trade-offs.

This evolution mirrors what’s happening in energy trading, where the shift from reactive systems to predictive intelligence is transforming decision-making. The same principle applies here: carbon data that once provided visibility can now deliver foresight.

Imagine being able to see not just where your emissions have been, but where they are likely to go under different procurement or investment strategies. That is the future Utilidex is enabling.

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From Visibility to Decision-Enablement

For years, carbon reporting has been about compliance, producing spreadsheets, aligning factors, and submitting disclosures. But as the energy transition accelerates, organisations need tools that don’t just report but guide.

By combining fuels, oils, natural gas, and electricity within a single system, Utilidex transforms carbon accounting into carbon intelligence. The platform delivers:

  • Visibility – comprehensive data coverage across all energy sources.
  • Insight – unified analytics to identify reduction opportunities.
  • Enablement – actionable information to support investment and operational decisions.

This marks a fundamental shift, from monitoring to managing, from compliance to strategy.

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Defining the Next Era of Energy Data Management

The addition of fuels and oils data is more than a feature; it’s a statement about where the industry is headed. Energy management is evolving from siloed monitoring to integrated, AI-ready ecosystems that inform every stage of the decarbonisation journey.

In this new era:

  • Suppliers collaborate with customers to design low-carbon supply portfolios.
  • Consultants use unified data to deliver engineering-based transition roadmaps.
  • Customers gain the confidence to make investment decisions backed by accurate, consolidated evidence.

As energy systems become more complex, decentralised, digitised, and decarbonised, the ability to connect commodities, convert data, and create actionable intelligence will define leadership.

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Looking Ahead

At Utilidex, our goal is simple: to make carbon and energy data work harder for our customers. The expansion of our platform to capture fuels and oils brings us another step closer to that goal.

By delivering a unified view across electricity, gas, and fuels, we help organisations turn information into insight and insight into action, supporting smarter, faster, and more confident decisions on the path to net zero.

This is not just about better reporting; it’s about empowering the energy transition, one dataset at a time.

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